Since 2016
Established field recovery experience across Uttar Pradesh locations.
Trust • Transparency • Excellence
Leading Collection & Recovery Partner in Uttar Pradesh
Shiva Associates is one of the leading collection agencies in Uttar Pradesh, helping banks and NBFCs improve collections through professional recovery, customer resolution and responsible field execution since 2016.
Trusted by banks and NBFCs for structured recovery support
IDFC FIRST Bank
Hero FinCorp
L&T Finance
HDB Financial Services
Operational Snapshot
Top 3 In U.P.
Recognised among the leading collection agencies in Uttar Pradesh.
9 Districts Covered
Presence across Gorakhpur, Deoria, Kushinagar and adjoining districts.
4 Active Partners
IDFC FIRST Bank, Hero FinCorp, L&T Finance and HDB Financial Services.
About Shiva Associates
Planning, infrastructure and disciplined fieldwork built to strengthen collections across multiple cities.
Growth through better planning
Focused on improving infrastructure, service quality and recovery resolution.
Company Overview
Shiva Associates is one of the leading collection agencies in Uttar Pradesh and has been working since 2016 with banks and NBFCs for recovery of EMI and overdue amounts across products such as two wheeler loans, personal loans, used car loans and consumer durable loans.
Experience
Years of hands-on recovery and collection experience across multiple districts in U.P.
Growth
Continuous planning to increase collections in different cities with better resolution.
Mission
To improve infrastructure, service quality and work standards for financial partners.
Commitment
Professional customer handling, clear communication and responsible collection execution.
Years In Recovery Services
Districts Covered
Named Banking / NBFC Partners
Top Position In U.P.
Trusted Institutions
Partner banks and NBFCs supported by Shiva Associates.
IDFC FIRST Bank
Hero FinCorp
L&T Finance
HDB Financial Services
IDFC FIRST Bank
Hero FinCorp
L&T Finance
HDB Financial Services
Service Portfolio
Agency responsibilities and service support aligned to collection targets.
EMI Collection
Recovery support for EMI collection across financial products with disciplined follow-up.
Overdues Collection
Collection activity for overdue amounts through structured engagement and resolution efforts.
Repossession Support
Target-oriented repossession support aligned with field discipline and reporting needs.
Controlling Collection
Collection control across locations including X to 6 and write-off stage support.
Team Guidance
Guiding and motivating the field team to achieve collection performance and recovery goals.
Customers Handling
Professional customer handling that supports communication, clarity and recovery closure.
Strengths
The working strengths that support our field performance.
Positive Approach
A confident and practical approach to field recovery and customer interaction.
Honest & Devoted
Dedicated work culture grounded in sincerity, trust and professional discipline.
Work As A Unit
Coordinated team effort that supports target achievement across locations.
Responsible
Accountable execution in collection, repossession support and customer handling.
Confident
Confident execution supported by experience and strong local operating knowledge.
Multi-District Reach
Strong presence across Gorakhpur, Deoria, Kushinagar, Basti and nearby districts.
Our Process
A disciplined path from planning to collection closure.
Our process combines assignment planning, team guidance, customer handling and reporting so partner institutions receive structured support at every stage.
Planning & Assignment
Planning firm operations to improve collections and assign work across cities and districts.
Location Control
Controlling collection activities across locations and recovery stages.
Team Guidance
Guiding and motivating the team to achieve the collection figure and repossession targets.
Customer Handling
Engaging customers professionally to support recovery resolution and dues collection.
Reporting & Closure
Closing cases with proper updates, team accountability and operational visibility.
Regional Coverage
Operating reach across the districts where Shiva Associates actively supports recovery operations.
9Districts covered
2016Established presence
4Named financial partners
Gorakhpur
Deoria
Kushinagar
Maharajganj
Basti
Siddharth Nagar
Sant Kabir Nagar
Gonda
Balrampur
Local intelligence with district-level responsiveness
We are working in Gorakhpur, Deoria, Sant Kabir Nagar, Kushinagar, Maharajganj, Basti, Siddharth Nagar, Gonda and Balrampur with a practical understanding of regional recovery needs.
Client Voices
Structured testimonial cards ready for future client replacement.
Frequently Asked Questions
Operational clarity for partner institutions.
We support recovery and collection for products such as two wheeler loans, personal loans, used car loans, consumer durable loans and other loan categories handled by partner institutions.
Current listed coverage includes Gorakhpur, Deoria, Kushinagar, Maharajganj, Basti, Siddharth Nagar, Sant Kabir Nagar, Gonda and Balrampur.
Customer engagement is approached with professionalism, transparency and respectful communication aligned to institutional expectations.
Yes, repossession support is part of the service structure where operational assistance is required within the assigned process framework.
Reporting is handled in a structured manner so partner institutions receive visibility on progress, case movement and closure status.
Let's Talk
Looking For A Reliable Collection Partner?
Let's discuss how Shiva Associates can support your recovery goals.
Contact Us
Connect with Shiva Associates for collection, recovery and repossession support discussions.
Address
Head Office Address:
LIG-94, Awas Vikas Colony,
Shahpur, Gorakhpur - 273006